Refund Policy for Our Magento Extension and Programming Services
At our website, we strive to provide the best quality Magento extensions and programming services to our customers. If for any reason you are not satisfied with our products or services, we offer a refund policy as follows:
30 Days Money Back Guarantee for Extensions
If you are not satisfied with the purchased Magento extension and want to request a refund, you can do so within 30 days of the purchase date. To initiate the refund process, please contact us via our website’s contact form, and we will process the refund as soon as possible.
However, please note that we may ask for additional information regarding the issue you experienced with the extension to ensure that we can address any problems and improve our products in the future.
Refunds for Programming Services
If you are not satisfied with the programming services we provided, please contact us within seven days of the service completion date to discuss any concerns you may have. If we cannot resolve the issue to your satisfaction, we will offer a refund of up to 50% of the service fee.
Please note that this refund policy does not apply to any custom programming work that has been completed or any third-party services or software that we have purchased on your behalf.
Refund Eligibility
To be eligible for a refund, the extension or programming service must have been purchased directly from our website, and the request for a refund must be made within the timeframe specified in this policy.
If the extension has been modified or altered by anyone other than us, we cannot guarantee that it will work correctly, and it may not be eligible for a refund.
If the programming service has been modified or altered by anyone other than us or if the work we provided has been incorporated into other software or systems, we cannot guarantee that it will work correctly, and it may not be eligible for a refund.
We reserve the right to refuse any refund request that we deem to be fraudulent, abusive, or in violation of our terms and conditions.
Conclusion
We want our customers to be satisfied with our products and services, and we will do our best to address any issues you may have. If you are not satisfied, please contact us, and we will work with you to find a solution, including a refund if appropriate.
